Return Policy
Unopened Product Returns
Customers may return unopened products within 30 days of the purchase date.
To return unopened products, simply ship the products including packing list to Results RNA:
Results RNA
1272 S 1380 W
Orem, UT
84058
Unopened products must be returned at customer’s expense. Once we have received the products and processed the return, customer will receive a full refund within 10 business days.
Damaged Product Returns
For damaged products, a shipping call tag will be sent to the customer, and products will be picked up by carrier and returned to Results RNA at no cost to the customer.
To receive a call tag, either email or call our friendly Customer Care agents.
Email: CustomerCare@ResultsRNA.com
Toll FREE: 1 888 823 3869
If products replacement is chosen, products will be reshipped immediately, free of charge.
If a refund is chosen, customer will receive a full refund within 10 business days.